GCconnex Support

FAQs 8

• What type of documents/information can we post/share on the GCTools?
• Are the GCTools accessible to employees with disabilities?
• Is there duplication with GCDocs?
• Why can’t I use a pseudonym on the GCTools?
• What happens if employees post inappropriate or rude content?

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About the GCTools 9

• What are the rules regarding Official Languages?
• Is the content of the GCTools “ATIPable”?
• Who has ownership of the content?
• Who ensures accuracy on content?
• How can I learn about the history of the GCTools?

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Getting Started 12

• How do I create an account?
• How do I navigate GCconnex?
• Why should I complete my GCconnex profile?
• How do I access my profile?
• How do I edit my profile?

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Content Management 14

• How can I sort activity that I see in my newsfeed?
• How do I post on the Wire?
• How do I post a blog?
• How do I post an image in a blog post?
• How do I create and view bookmarks?

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About GCconnex 19

• What is GCconnex?
• Who can use GCconnex?
• What can we do with GCconnex?
• Is there a cost to using GCconnex?
• Do I need permission to use GCconnex? Who has access to GCconnex?

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Collaboration and Networking 5

• How do I use the "Like" button?
• How do I manage colleague circles?
• How do I send private messages?
• How do I create an event?
• How do I mention (or tag) someone on GCconnex?

Manage Account Settings 16

• How do I change my language settings?
• I forgot my password. How do I retrieve it?
• I lost my username. How do I retrieve it?
• How do I change my password?
• How do I change my email address?

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Group Ownership and Management 10

• How do I create a group or subgroup?
• How can I add or remove members from my group?
• How do I change the group icon?
• How do I transfer ownership or make group operators?
• How can I send a message to all my group members?

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Widgets 7

• What kind of widgets are available?
• How do I add and configure widgets?
• How do I configure the Twitter Widget?
• How do I configure the "My Colleagues" widget?
• How do I configure the "Files" widget?

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