GCconnex Support

About the GCTools

Information abuout the GCTools (GCconnex, GCpédia, GCcollab, GCintranet, GCdirectory).

What are the rules regarding Official Languages?
The same rules apply on the GCTools that apply in any other aspect of your work. If there is a document that you normally would have translated if distribut...
Tue, 26 Sep, 2017 at 8:56 AM
Is the content of the GCTools “ATIPable”?
Yes, as is everything we do or use in the Public Service. You will never receive a question like “I want to know what has been done on file X in GCpedia...
Tue, 26 Sep, 2017 at 8:58 AM
Who has ownership of the content?
Each individual employee is responsible for what she or he posts. If the post were to be inappropriate or violate the terms and conditions of use of the GCT...
Wed, 27 Sep, 2017 at 10:01 AM
Who ensures accuracy on content?
Sharing incorrect or outdated information can happen anywhere, not just on the GCTools.  As employees communicate and collaborate, it becomes much easie...
Tue, 26 Sep, 2017 at 9:05 AM
How can I learn about the history of the GCTools?
Information on the GCTools is available on GCpedia, along with resources and communication products that provide information on the history of the GCTools.
Thu, 18 May, 2017 at 2:22 PM
Will access to the GCTools from personal devices be available in the future?
The GCTools team is currently looking into enabling secure access from personal devices for GCpedia and GCconnex. This is a frequent user request. As an ext...
Tue, 26 Sep, 2017 at 9:12 AM
Why do the GCTools run on open source software?
Cost savings. There is very little up-front investment needed.  Access to code and applications is easy (no procurement process, no licensing costs). ...
Tue, 26 Sep, 2017 at 10:03 AM
What is a GCTools Ambassador?
A GCTools Ambassador is a volunteer from a government department or region who promotes GCpedia, GCconnex, and GCcollab by providing support to departmental...
Tue, 26 Sep, 2017 at 10:05 AM
What is the Service Level Agreement for the GCTools?
We understand the important role the GCTools play in supporting your initiatives and we are proud to support this important work! Service Commitment We...
Tue, 18 Dec, 2018 at 2:36 PM