FAQs
Overview of the GCTools, including who can use it and why?
Since the GCTools are on a Government of Canada internal network, employees should follow the same rules as if they were sending a document by email. A...
Mon, 8 Jun, 2020 at 4:11 PM
Public servants who make use of screen readers and other assistive devices are able to successfully use GCpedia, GCXchange and GCcollab. As administrato...
Mon, 22 Jun, 2026 at 11:40 AM
No. GCDOCS is an official repository for information of business value. GCpedia, and GCcollab are for transitory information. If content is posted on G...
Mon, 22 Jun, 2026 at 11:34 AM
The GCTools are professional networking and collaborative platforms. Collaboration is based on trust and we should all be easily identifiable. Don’t forget ...
Thu, 18 May, 2017 at 2:07 PM
It is very rare that any inappropriate content is posted to the GCTools, in part because we do not allow anonymous posting. All content is attributable ...
Fri, 9 Mar, 2018 at 10:32 AM
Yes! Sometimes the departmental tools will be the right tools, sometimes the GCTools will be the appropriate tools. It all depends on what you are doing and...
Thu, 18 May, 2017 at 2:14 PM
GCpedia and GCXchange are available from the Government of Canada network only. Therefore, if you can access this network from home, via VPN to your departm...
Mon, 22 Jun, 2026 at 11:42 AM
We’ve integrated accounts from our third-party Help Desk tool, Freshdesk, into GCTools Support, in order to make the process of viewing and managing Help De...
Tue, 19 Jan, 2021 at 1:51 PM